System Upgrades

Image of man holding phone with icons appearing above

 

Recently we upgraded our main systems. Systems are back online and our branches are operating on their normal schedules.   If you experience issues logging into online banking, please call our dedicated support line at: 833-888-0302. This upgrade will provide you with a more convenient banking experience utilizing the newest technology. You will have enhanced functionality with online and mobile banking, and bill pay. Upgrading our systems to the newest technology will allow us to improve our services and efficiency and accommodate growth well into the future.

Phase I – Former River Valley Credit Union Members
View our Phase I – FAQs and check back here frequently for updates.

Phase II- Former Members Advantage Community Credit Union Members- information to be provided this summer in preparation for the September Upgrade.

Below you will find links to items of interest surrounding our upgrade and the availability of services.

Quicken & QuickBooks Users

If you utilize Quicken or QuickBooks software, there are specific changes you need to make. Instructions can be found below.  You must deactivate/reactivate your online banking connection after our upgrade.  The connection has been made with Quicken/QuickBooks and is being pushed out to the platforms so you should be able to deactivate/reactivate your connection by May 16, 2022.

QuickBooks for Mac
QuickBooks for Windows Deactivate
Quicken for Mac (’15-’17)
Quicken for Windows Deactivate